VETTAWELL TERMS & CONDITIONS
Last updated: March 3, 2025
These Terms & Conditions ("Terms") govern your access to and use of the VettaWell website(s), content, newsletters, SMS program, events, and related services (collectively, the "Services"). By accessing or using the Services, you agree to these Terms and our Privacy Policy.
IF YOU DO NOT AGREE, DO NOT USE THE SERVICES.
1) WHO WE ARE
VettaWell is operated by VettaWell, LLC, d/b/a "VettaWell" ("VettaWell," "we," "us," "our").
Contact:
hello@vettawell.com
+1 386 569 9050
2) ELIGIBILITY
The Services are intended for users in the United States. You must be at least 18 years old (or the age of majority in your state) to use the Services.
3) IMPORTANT: INFORMATIONAL ONLY — NO MEDICAL ADVICE
All content and communications provided through the Services (including articles, email, SMS, and events) are for general informational and educational purposes only.
• We are not a medical provider.
• We do not provide medical advice, diagnosis, or treatment.
• Always consult a qualified clinician for personal medical questions and before starting, changing, or stopping any health routine, supplement, medication, or treatment.
• If you believe you may have a medical emergency, call 911 or your local emergency number.
NO CLINICIAN–PATIENT RELATIONSHIP IS CREATED BY YOUR USE OF THE SERVICES.
4) YOUR USE OF THE SERVICES
You agree to use the Services lawfully and respectfully. You agree not to:
• access or use the Services in a way that could disable, overburden, damage, or impair the Services
• attempt to gain unauthorized access to systems, accounts, or data
• scrape, harvest, or collect data from the Services without permission
• transmit malware or harmful code
• use the Services for unlawful, deceptive, abusive, or harmful purposes
We may suspend or terminate access for violations of these Terms.
5) SUBSCRIPTIONS, EMAIL, AND SMS COMMUNICATIONS
A) Email
By providing your email address and opting in, you agree to receive emails from VettaWell, including newsletters and occasional promotional messages. You can unsubscribe at any time via the link in our emails.
B) SMS / Text Messages — Key Terms
By providing your mobile number and opting in, you agree to receive recurring SMS/text messages from VettaWell (marketing and/or transactional), consistent with your selections.
• Message frequency varies.
• Message and data rates may apply.
• Opt-out: Reply STOP (or any reasonable opt-out request such as "STOP," "QUIT," "END," "CANCEL," "UNSUBSCRIBE") to opt out. You may receive a final confirmation message.
• Help: Reply HELP or contact hello@vettawell.com.
• Carriers are not liable for delayed or undelivered messages.
• Consent to receive marketing texts is not a condition of purchase.
We may maintain consent and opt-out records for compliance and to honor your choices.
6) MOBILE MESSAGING PROGRAM TERMS (SMS) — ADDENDUM
This section applies if you opt in to receive SMS/text messages (the "SMS Program").
6.1 Consent and authorization
You authorize VettaWell to send you recurring automated text messages at the number you provide. Message types may include editorial alerts, event reminders you request, and occasional promotional or partner highlights consistent with your opt-in.
6.2 Revocation / opting out
You may revoke consent or opt out at any time by replying with STOP or any other reasonable opt-out request. We will process opt-out requests within a commercially reasonable time and as required by applicable rules.
6.3 Charges and frequency
Message frequency varies. Message and data rates may apply.
6.4 Supported carriers; delivery
Service may not be available on all carriers or devices. Wireless carriers are not responsible for delayed or undelivered messages.
6.5 Number changes
If you change or deactivate your phone number, you are responsible for updating your information. Opt-out requests apply to the number used.
6.6 Program changes or termination
We may modify or terminate the SMS Program at any time. Where appropriate, we will provide notice.
7) THIRD-PARTY LINKS, PARTNER SERVICES, AND TELEHEALTH PATHWAYS
The Services may reference or link to third-party products, services, websites, or telehealth providers ("Third-Party Services").
• Third-Party Services are provided by independent parties, not VettaWell.
• We do not control and are not responsible for Third-Party Services, including their content, availability, pricing, policies, or privacy practices.
• Your use of Third-Party Services is governed by their terms and policies.
8) AFFILIATE, REFERRAL, AND SPONSORED CONTENT DISCLOSURE
Some links or recommendations may be affiliate or referral-based, meaning we may earn compensation if you take action through those links. Where compensation is possible, we aim to disclose material connections clearly.
9) INTELLECTUAL PROPERTY
The Services, including content, design, text, graphics, logos, and trademarks, are owned by VettaWell or licensed to us and are protected by applicable intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal, non-commercial use. You may not reproduce, distribute, publicly display, sell, or create derivative works from our content without written permission, except as allowed by law.
10) USER SUBMISSIONS
If you submit suggestions, ideas, questions, or feedback, you grant VettaWell a worldwide, royalty-free license to use them to operate and improve the Services, without compensation, unless prohibited by law. Do not submit confidential information.
11) DISCLAIMER OF WARRANTIES
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VETTAWELL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
12) LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
• VETTAWELL WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
• VETTAWELL'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (IF ANY).
Some states do not allow certain limitations, so portions of this section may not apply to you.
13) INDEMNIFICATION
You agree to defend, indemnify, and hold harmless VettaWell and its affiliates, officers, directors, employees, and agents from claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Services, your violation of these Terms, or your violation of any law or third-party rights.
14) CHANGES TO THE SERVICES OR TERMS
We may modify the Services or update these Terms at any time. We will update the "Effective Date" above or provide additional notice where required. Continued use after changes means you accept the updated Terms.
15) ENTIRE AGREEMENT; SEVERABILITY
These Terms and the Privacy Policy constitute the entire agreement regarding the Services. If any provision is unenforceable, the remaining provisions remain in effect.
16) CONTACT
hello@vettawell.com
+1 386 569 9050
Trade Name / DBA Notice (VettaWell)
VettaWell.com (the "Site") is operated under the trade name "VettaWell" (d/b/a "VettaWell") by:
- Legal entity:
- ROLAND PARTNER spółka z ograniczoną odpowiedzialnością (Sp. z o.o.)
- Legal form:
- Limited liability company (spółka z ograniczoną odpowiedzialnością)
- Country of registration / jurisdiction:
- Poland
- Registered office address:
- ul. Piotrkowska 148/150, 90-063 Łódź, Poland
- KRS (National Court Register) number:
- 0001136597
- NIP (Tax ID):
- 7252348976
- VAT ID:
- PL7252348976